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Technology Implementation

The Pilot Succeeded. The Business Did Not Notice.

Why artificial intelligence activity keeps rising while measurable value stays flat — and how to close the gap Emerging Risk & Transformation Services • 2026 Executive Summary Artificial intelligence (AI) adoption is not the same thing as AI value, and the distance between them is now measurable. The most widely cited figure comes from the...

Technology and Data Management: Building the Digital Backbone of Pricing Excellence

DSPOM™ Pillar 5 examines how Caribbean enterprises can build the data infrastructure, digital tools, and AI-enabled capabilities that power dynamic, responsive, and analytically superior pricing management. Technology as a Pricing Multiplier There is a version of the pricing technology conversation that is irrelevant to most Caribbean enterprises: a conversation about eight-figure enterprise pricing optimisation suites...

The Digital Transformation Graveyard: Why 70% of Caribbean Technology Projects Fail (And the 5 Success Factors That Actually Work)

A Caribbean manufacturing company invests $420,000 in comprehensive ERP implementation. Project timeline: 12 months. Consultant promises: “Transform your operations. Real-time visibility. Automated workflows. Data-driven decisions.” 24 months later: System 60% implemented (core modules still not live) Employees maintaining parallel Excel spreadsheets (“the system doesn’t work for our processes”) Data quality abysmal (garbage in, garbage out)...

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