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The Workforce Intelligence Gap: Turning Caribbean Retail’s Largest Cost into Its Greatest Competitive Asset
March 29, 2026by Dr Dawkins Brown
The workforce is simultaneously the largest cost and the largest competitive differentiator in Caribbean retail — yet it receives less analytical rigour than inventory management, less governance discipline than cash controls, and less formal measurement than promotional ROI. PEOPLEMETRICS™ corrects that imbalance with the same evidence-based discipline that every other domain of the D·RIS™ framework...
