Service 4.0: 9 Core Technologies

October 17, 2022by dglobal0
IT & Digital Transformation 17 October 2022  ·  dglobal  ·  ~1 min read

Service 4.0 allows companies to transform the way they offer and delivery services. Customers are also demanding this change—they expect a proactive and customized service, delivered through multiple, integrated channels.

Service 4.0 Transformation is driven by 9 core Digital Transformation technologies:

•  Big Data and Analytics
•  Cloud Computing
•  Robotic Process Automation (RPA)
•  Social Media
•  Cognitive Computing
•  Virtualization
•  Internet of Things (IoT)
•  Smart Devices
•  Augmented Reality (AR)

By undergoing Service 4.0 Transformation, Service organizations can derive benefits related to:

1. Operational Efficiency and Cost Savings; and
2. Improved Customer Satisfaction

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General information, not advice. This article is for general information only and does not constitute audit, tax, legal, or other professional advice. Speak with a Dawgen Global advisor about your specific situation before acting.

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