Much of what managers do is solve problems and make decisions. Decision-making is a key role of a manager and leader. Some managers find this to be one of the most difficult tasks to perform. They have a fear of failure and procrastinate mainly because they have a lack of a structured approach. One of two things usually happen, they either put off making the decision in the hopes that someone else will bail them out, or even worse, make a decision using a knee jerk reaction.



