Most leaders face difficulties in aligning their business and talent priorities. The process has several disconnects—e.g., between talent and value—that proves quite costly. The identification of critical roles in the company can get the executives to overlook some key positions that are vital for growth but are not so obvious in the organization. The leaders often do not track roles that require a high degree of responsibility, strong interpersonal and technical capabilities, and skills to promptly respond to customers' changing needs. They are unaware of any growing discontent in employee ranks with their jobs and there aren’t any succession plans in place for mission critical roles that are not so eminent.
