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Crisis Management: The First 72 Hours That Define the Outcome
March 8, 2026by Dr Dawkins Brown
The Seventy-Two Hours That Destroyed a Thirty-Year Reputation The flagship resort of a Caribbean hotel group had operated for thirty years as one of the territory’s premier hospitality properties. The resort employed 380 staff, maintained 240 rooms, and hosted an average of 12,000 guests per year drawn primarily from North American and European markets....
