The Digital Transformation ROI Trap: Why Caribbean Companies Spend Millions on Technology But Can’t Prove the Value
Caribbean distribution company completes major digital transformation. Total investment over three years: $3.2 million. Initiatives implemented: Cloud ERP system ($1.4M) Warehouse management system ($650K) Customer portal and mobile app ($580K) Business intelligence platform ($420K) Cybersecurity infrastructure ($150K) Annual board meeting. CFO presents technology update. Director asks inevitable question: “We’ve invested $3.2 million over three...


