The Statutory Audit That Uncovered Two Years of Errors The human resources director of a Caribbean hospitality group with 1,200 employees across three territories received a telephone call from the group’s CFO on a Friday afternoon in January. The call was not about recruitment or training or employee relations. It was about payroll tax. A...
The E-Commerce Business That Did Not Know It Had Three Tax Problems The founder of a Caribbean e-commerce business had built something remarkable. Starting from a warehouse in Kingston, the company had grown in four years to become one of the region’s most successful online retailers of specialty consumer goods. Customers in Jamaica, Trinidad and...
The Expansion That Eroded Its Own Returns The board of a Caribbean financial services group had approved the expansion into a third territory with considerable enthusiasm. The target market offered a growing middle class, an underserved wealth management segment, and a regulatory environment that was progressively liberalising access for regional financial institutions. The business...
The Exemption That Vanished The managing director of a Caribbean technology company had built his business on a compelling competitive advantage: a special economic zone designation that provided a corporate income tax rate significantly below the standard rate, duty-free importation of equipment, and exemption from certain indirect taxes. The designation had been instrumental in attracting...
The Audit That Revealed Six Years of Overpayment The chief financial officer of a Caribbean beverage manufacturer received a call from the company’s external tax advisor on a Thursday afternoon in September. The advisor had been engaged to assist with a routine tax audit by the revenue authority — an audit the company had...
The CEO Who Decided It Was Time She had been chief executive of a Caribbean financial services group for six years. Under her leadership, the group had grown from a single-territory operation with US$120 million in assets under management to a multi-territory platform managing US$340 million across wealth management, pension administration, and corporate trust...
The Examination That Changed Everything The board of a Caribbean credit union with assets of approximately US$180 million received a letter from its prudential regulator on a Monday morning in January. The letter advised that the regulator would be conducting a comprehensive on-site examination commencing in six weeks. The examination would cover governance and...
The Fraud That Hid in Plain Sight The finance manager of a Caribbean retail and wholesale group had been with the company for nineteen years. She was trusted implicitly by the founder, respected by the banking partners, and regarded by the external auditors as efficient and cooperative. She processed payments, reconciled bank accounts, managed...
The Succession That Tore an Empire Apart He had built the business from nothing. A single hardware store in a Caribbean capital city in 1978 had grown, over four decades, into a conglomerate spanning building materials, real estate development, equipment rental, and retail — with operations across three territories and annual revenues exceeding US$65...
The Board That Did Not See It Coming The chairman of a well-established Caribbean conglomerate — a group with interests spanning manufacturing, distribution, and retail across four territories — opened the February board meeting the way he had opened every board meeting for the past twelve years: with a review of the financial statements,...
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