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SG&A Isn’t Overhead : Turning Support Functions Into a Lean Performance Engine (Without Breaking the Business)
February 12, 2026by Dr Dawkins Brown
Turning Support Functions Into a Lean Performance Engine (Without Breaking the Business) Executive Summary When margins get tight, organisations often reach for Selling, General & Administrative (SG&A) cuts first—freezing hiring, trimming travel, reducing training, or squeezing “overhead.” Some of these moves deliver short-term relief, but many create long-term damage: slower decision-making, poor controls, service failures,...
