Change & Adoption Lead

The Opportunity

Dawgen Global is seeking a Change & Adoption Lead to make sure AI transformation changes the way work is actually done — not simply the technology available to employees.

Within the Forward-Deployed AI Transformation Group you will own user journeys, training, adoption, operating-model transition and workforce change. You will sit on the Group's specialist bench; experienced practitioners who prefer an associate or fractional arrangement are welcome to apply.

What You Will Do

Prepare

• Assess organizational readiness for AI-enabled change and identify affected employee groups and stakeholders.
• Map future-state user journeys and support human-plus-AI workflow redesign.

Engage and equip

• Develop adoption strategies and stakeholder engagement and communication programmes.
• Develop AI literacy and role-specific training; coordinate user acceptance testing.
• Develop revised operating procedures.

Embed and measure

• Monitor adoption, workflow penetration and employee proficiency; build change and adoption dashboards.
• Identify resistance and behavioural barriers, and support managers through workforce transition.
• Support responsible workforce-transition planning.

What You Bring

Essential

• 5+ years in organizational change, HR transformation, learning and development, workforce transformation, digital adoption, operating-model design or management consulting.
• Excellent facilitation and communication skills, with executives, managers and frontline staff.
• Experience designing training programmes and measuring adoption outcomes.
• Sound knowledge of change-management methods and an appreciation of the workforce implications of automation and AI.
• The ability to handle sensitive workforce conversations constructively.

Advantageous

• A change-management accreditation (for example Prosci or CCMP).
• Experience in Caribbean organizations or comparable markets.

What Success Looks Like

Adoption rates; workflow penetration; user proficiency; quality of training; operating-model transition; stakeholder acceptance; and sustained workforce change.

Why Dawgen Global

• Build something new. Join as a founding member of a Group built to set the standard for AI transformation in the Caribbean.
• Work where you work best. We welcome both in-office team members at our Kingston headquarters and remote team members, with travel to client sites as engagements require.
• Real problems, real support. Work inside client operations across the region's major industries, alongside specialists in audit, tax, risk, cyber, HR and advisory in 15+ territories.
• Competitive remuneration and a clear path to grow as the Group scales.

About Dawgen Global

Dawgen Global is an independent, integrated multidisciplinary professional services firm with over 24 years serving Caribbean business. Managed centrally from its Caribbean headquarters in Kingston, Jamaica, the firm serves clients across 15+ Caribbean territories in audit and assurance, tax, risk, cybersecurity, IT and digital transformation, HR, M&A, corporate recovery and business advisory. The Forward-Deployed AI Transformation Group works inside client organizations to move artificial intelligence from experimentation to measurable business results.

How to Apply

To speed up the process, please email the following three items together:

• The completed Dawgen Global Employment Application Form — download it here: https://www.dawgen.global/wp-content/uploads/2026/10/Approved-Dawgen_Global_Employment_Application_Form-for-Caribbean-2026-approved-.docx
• Your CV.
• One significant technology-enabled change programme in which you moved employees from awareness to sustained adoption — how you measured it, and whether you are seeking a full-time, associate or fractional role.

Email: opportunities2026@dawgen.com Subject: FDAI-06 — Change & Adoption Lead — [Your Name]

Please indicate whether you would prefer to work from our Kingston office or remotely. Applications that do not include the completed application form will not be considered. Applications are reviewed on a rolling basis; only shortlisted candidates will be contacted. Dawgen Global is an equal-opportunity employer and appoints on merit; personal information is used only for recruitment, in line with the Jamaica Data Protection Act, 2020.